Answers to frequently asked questions about how COVID-19 (novel coronavirus) may affect UCLA Registrar’s office topics.

Updated June 15, 2020

Academic Calendar Key Dates

Fall Quarter 2020

Enrollment appointments posted Monday, June 1
Schedule of Classes online Wednesday, June 17
Enrollment begins Wednesday, June 24
First day of instruction Thursday, October 1

Summer 2020

Summer session A Monday, June 22-Friday, August 28 (weeks vary)
Summer session C Monday, August 3-Friday, September 11 (weeks vary)

Spring Quarter 2020

Financial aid disburses Friday, March 20
Remote instruction begins Monday, March 30
Registration fees due Friday, April 10
Common final exams Saturday-Sunday, June 6-7
Final examinations Monday-Friday, June 8-12
Grade submission deadline Monday, June 1-Monday, June 22 at 11:59 p.m.

Student Services

  • Can I access student services on campus?

    As of Friday, March 20, and in compliance with official stay-at-home orders, only essential services remain open on the UCLA campus. However, most student services are available online; or by contacting offices and departments by e-mail, or through the MyUCLA Message Center (log-in required). Students should consult individual office and department websites for information about available services and business hours.

  • Can I order an official paper transcript?

    Yes, official paper transcripts are available. Registrar staff has limited access to printing systems, so processing time is now two weeks (plus delivery time).

  • When will I get my diploma?

    Depending on the degree-award term, some 2019-2020 diplomas may take longer to arrive. See Diploma Release for updates. Replacement diplomas sent through USPS first-class mail are not delayed. Other replacement delivery methods may take from three to five weeks; see Replacement Diploma for updates.

Fall Quarter 2020 Classes and Instruction

  • When will the fall Schedule of Classes be posted?

    The fall quarter 2020 Schedule of Classes will be posted on June 17.

  • When does fall quarter enrollment begin?

    Enrollment appointments for continuing undergraduate and all graduate students begin June 24. Enrollment appointment times were posted to MyUCLA on June 1. New undergraduates enroll during their New Student Orientation session.

  • What is the first day of fall quarter instruction?

    Fall quarter 2020 instruction begins Thursday, October 1, 2020. See the term calendar for this and other important fall quarter dates.

  • How will classes be offered for fall 2020?

    Courses will be offered in three ways: on-site, hybrid, and remote.

  • What does on-site mean?

    An on-site offering will be delivered in-person with students and instructors physically present in a learning environment. The meeting location will be displayed with a building and room.

  • What does hybrid mean?

    A hybrid offering is a combination of on-site and remote sessions. Some parts of the class are delivered in-person while other class parts are delivered online. The meeting location will be displayed with ONLINE and a building/room.

  • What does remote mean?

    A remote offering meets online using applications like Zoom and other instructor identified tools. Remote offerings will have ONLINE for the meeting location.

  • How many classes will be offered on-site or hybrid?

    We anticipate that 15% to 20% of courses will be offered on-site or in hybrid format. These include, but are not limited to, some laboratory courses, some performing arts classes, some courses in clinical health fields, as well as other classes that would be difficult to offer remotely. A list of all courses to be offered in fall 2020 will be available Wednesday, June 17, through the Schedule of Classes and MyUCLA, identifying which courses will be conducted completely remotely, which will be offered on site, and which will be hybrid. If public health recommendations change, plans for in-person courses may change.

  • What safety protocols will be in place for on-site classes?

    Recommended infection control procedures will be in place on campus, including physical distancing; de-densifying classrooms and other spaces, frequent cleaning of classrooms and facilities; and requiring face coverings while on campus, consistent with guidance from the Los Angeles County Department of Public Health.

  • I don’t know what my situation is going to be like in the fall. Should I register for classes now or wait?

    It is best to register for your classes now. Register for classes you are most likely to attend under your current situation, and only register for on-site classes if you plan to attend in-person.

  • What if I don’t plan to be on-campus in the fall, but classes needed for my degree program are only offered on-site or hybrid?

    Students concerned about their access to courses or making timely progress toward their degrees should contact their college, school, and/or departmental academic advisors for guidance.

  • What is the enrollment capacity limit for on-site and hybrid classes?

    To ensure safety protocols, the enrollment capacity of on-site or hybrid meeting will not exceed 38 students. No exceptions will be made.

  • Will class sizes be larger for remote classes?

    Academic departments make enrollment decisions based on the availability of resources to support remote instruction.

  • If classes are all full, will more classes be added?

    Academic departments determine the number of offered classes and schedule adjustments occur all the way through the first day of instruction.

Registration and Fees

  • Is it possible to drop this quarter/semester and next quarter without a financial penalty?

    The University is not changing policies and procedures regarding declaring nonattendance or withdrawal. Review these options

    • If you have not paid fees for spring quarter 2020, you may declare nonattendance on MyUCLA (Academics tab). This will reverse spring quarter fees on your BruinBill.
    • If you have paid fees for spring quarter 2020 and it is before the first day of instruction (March 30), you may cancel registration. This action will also cancel your UCSHIP for spring quarter.
    • If you have paid fees for spring quarter 2020 and it is the first day of instruction (March 30) or later, you may withdraw.
    • If you are a graduate student and do not intend to proceed with spring quarter at UCLA, in lieu of withdrawal, you may file for a leave of absence.
    • Students who receive financial aid for the term may be billed for all or a portion of the aid received. Financial Aid and Scholarships notifies students of the amount of aid that must be returned.

    For detailed UCLA refund policy information, see the Registrar’s refunds web page.

  • When is the spring quarter fee payment deadline?

    The deadline for online fee payment is April 10, 2020 at 5 p.m. pacific daylight time. Classes being dropped for nonpayment has been postponed.

  • Will there be a reduction in campus tuition and fees?

    There will be no changes in campus tuition and fees.

  • What about course materials fees?

    Due to remote instruction, all spring 2020 undergraduate and graduate course materials fees tied to specific courses are suspended. See the course materials fees list; these will not be charged in spring 2020.

    The School of Dentistry gown and instrument fee is also suspended for spring quarter 2020.

  • Are there late study list fees in spring quarter?

    Late fees for add, drop, grading basis change, registration, study list, and variable unit change are suspended for spring quarter 2020.

  • As an undergraduate student, can I enroll in more than one Passed/Not Passed (P/NP) class in spring quarter?

    Yes. Undergraduate Council has approved the suspension of UCLA Senate Regulation A-310 (A) and (E) for spring quarter 2020. This allows undergraduate students in good standing to take more than one class on a Passed/Not Passed (P/NP) basis.

    • The deadline to change class grading basis is Friday of week 10 (June 5).
    • Grading basis can be changed on MyUCLA without a petition. This MyUCLA feature will be available by mid-quarter, so you don’t have to make changes right away.
    • This suspension does not override any requirements the College, schools, departments, or programs may have that require courses be taken for a letter grade to receive major/program credit. Letters and Science students should review the College Grading & Repeats web page. All students should check with their adviser or counselor before considering a change to the grading basis of courses in your program or major.
    • Certain types of financial aid require that a student be enrolled in a minimum number of units for letter grades. Consult with Financial Aid and Scholarships about your particular situation.

  • As a graduate student, can I enroll in more than one Satisfactory/Unsatisfactory (S/U) class in spring quarter?

    Check with your program. Graduate Council has temporarily delegated authority to departments, Interdepartmental Degree Programs (IDPs), and schools to allow graduate students in good academic standing to enroll in more than one course graded on a Satisfactory/Unsatisfactory (S/U) basis for spring quarter 2020. This includes courses within the degree program, with the stipulation that departments, IDPs, and schools must accept these courses towards fulfilling degree requirements if taken for an S/U grade.

  • I have specific questions about my re-enrollment and/or registration as it relates to this situation. Who can I contact?

    Submit a question using the MyUCLA Message Center Enrollment (General) topic.

  • When is the spring quarter student health insurance (UCSHIP) waiver deadline?

    The deadline to waive UCSHIP for spring quarter 2020 has been extended to March 30, 2020. Students can submit a waiver through the insurance section of the Ashe Center website.

Financial Aid

  • My enrolled units, housing, or financial situation may change for spring quarter. Will this affect my financial aid?

    Students receiving financial aid can find answers related to such changes on the Financial Aid and Scholarships website.

Spring Quarter 2020 Classes and Instruction

  • What should I do if I want to change my spring study list?

    Manage (add/drop) spring classes as you normally would through MyUCLA, and follow established processes and deadlines.

  • What do I do when my spring classes begin?

    Classes will be offered remotely through the spring quarter. Students are encouraged to return home, but the campus is expected to remain open for those who are living on campus or have other reasons to remain. Instructors will provide information to enrolled students about how to remotely connect to their classes.

  • Does my class only meet online on the days/times shown on my study list?

    Yes. Classes are scheduled to meet only during the stated days of the week and time periods.

  • I am on a wait list for a class. Will I be able to access learning materials in CCLE and attend Zoom sessions for this class?

    Yes, wait-listed classes on your study list have access to CCLE materials. You will be included in communications sent by instructors through the CCLE Announcements forum or the MyUCLA Email to Class feature. Wait lists are maintained through Friday of the second week of classes.

  • How does moving to an online-only format affect me as an international student or scholar?

    While F and J visa regulations limit online course enrollment for purposes of visa compliance, the U.S. departments of Homeland Security and State have approved exceptions that accommodate online courses for students attending institutions that have made COVID-19 adaptations. The Dashew Center will continue maintenance of valid immigration status for students who maintain full-time enrollment (undergraduate students, 12 units minimum; graduate students, 8 units minimum) despite the transition to online instruction. See the Dashew Center website for business hours and additional information to ensure you can maintain your status. The center also has its own COVID-19 information web page.

  • What if I have problems with my laptop/device not being compatible for class?

    Submit a message using the MyUCLA Student Support COVID 19 Message Center topic.

  • What if I am having difficulty contacting my professor about issues related to online learning?

    Submit a message using the MyUCLA Student Support COVID 19 Message Center topic.

Summer 2020 Classes and Instruction

  • How are summer courses and programs affected?

    UCLA courses and programs scheduled in summer sessions A and C are being offered through remote instruction. See the summer remote instruction FAQ for information and updates.

Residence for Tuition Purposes

  • I am a new nonresident student starting UCLA in fall 2020. How can I establish California residence if all my enrolled classes are held online?

    UC has issued temporary guidance on establishing residence as follows:

    Physical Presence   Enrollment in fall 2020 classes that are delivered by remote instruction serves as a replacement for physical presence if both of the following conditions are met:

    • remote instruction continues to be offered by the campus (UCLA)
    • the student may qualify for residence on their own without regard to a parent, per Regents Policy 3105 I.C.2; or qualify temporarily through a noncustodial California parent, per Regents Policy 3105 I.D.4.

    Legal Indicia   Per existing requirements, the student must still acquire applicable legal indicia to prove intent to stay in California. The deadline to provide such indicia is the end of spring quarter 2021.

See the temporary amendments to UC residence policy. Additional information about intent and legal indicia is available on the Statement of Legal Residence.

  • As a nonresident student, I planned to file a Petition for Residence Classification to change my residence status. How does remote instruction affect me?

    UC has issued temporary guidance on establishing residence as follows:

    • Physical Presence   A student’s out-of-state absence for any length of time between March 9, 2020 and the fall term 2020 residence determination date does not count toward the six-week limit, if the absence is caused by the COVID-19 pandemic.
    • Financial Independence   A student may accept or use financial resources from another individual between March 9, 2020 and the fall term 2020 residence determination date without loss of eligibility for in-state status, if the transfer of resources is made in response to the COVID-19 pandemic.

      For fall quarter 2020, the residence determination date is October 1, 2020; for fall semester 2020, the residence determination date is August 26, 2020.

See the temporary amendments to UC residence policy; see residence requirements for UCLA and UC residence information.

UCLA Store Academic Materials

  • How will I get my spring quarter course materials?

    For students who choose the UCLA Store, course materials continue to be available online and in store. Students may log in to their MyUCLA account or the UCLA Store textbook site to view and shop for course materials.

  • What delivery options are available?

    To help ease the transition to online courses, the store offers free standard shipping on textbook orders of $50 or more through April 5, 2020. The discount is applied automatically to eligible orders. The store continues to offer free delivery to the campus Housing Mail Center and free in-store pickup. UCLA Stores remain open to shop in person; check the store hours web page or ASUCLA app for details.

  • Can I get a digital version of my textbook?

    Yes. UCLA Store has a large number of e-books available in store and online. Course readers are also available in a digital format.

  • I’m not on campus. How can I return books if needed?

    For spring quarter 2020, purchases can be returned in person or by shipping via UPS or FedEx only (no USPS). Details are available on the Spring Quarter 2020 Textbooks FAQs web page.

  • How can I rent books from the UCLA Store for spring quarter?

    Rental books are still available. For those ordering online, purchase the books first. Then any time before May 1, 2020, bring your receipt or packing list to the store. Any eligible spring textbook purchase will be converted to a rental, and the cost difference will be refunded to you.

  • I have a rental book from winter quarter that I have not returned. What should I do?

    The winter quarter rental return deadline has been extended until March 25, 2020. Details are available on the Spring Quarter 2020 Textbooks FAQs web page.

  • Who do I contact with questions about UCLA Store academic materials?

    Contact the Store textbooks department by e-mail. For up-to-date information during the online instruction period, see the textbooks FAQ.