Schedule of Classes   Student Services

Registrar's Office Services

Establishing Residence for Tuition Purposes

Name Change

Official Transcripts

Registrar's Services Directory

Other Student Services

Other Services Directory

Student Services support the teaching, research, and public service functions of the University while they promote the academic success of UCLA students and enhance the quality of campus life.

Registrar’s Office Services

In addition to enrollment services, the Registrar's Office helps students determine residence status, change names on official records, and obtain transcripts and degrees. See the Registrar's Services Directory for a complete list of services.

Establishing Residence for Tuition Purposes

Specific criteria for establishing residence for tuition purposes is included in the Appendix of the current UCLA General Catalog and in the Registrar’s Frequently Asked Questions. Direct inquiries about residence requirements to the Residence Deputy, 1113 Murphy Hall, (310) 825-3447. No other University personnel are authorized to supply information about residence requirements for tuition purposes.

The Petition for Residence Classification is obtained from the Registrar's Office Forms section and filed at 1113 Murphy Hall prior to the late registration period for the term in which you are eligible for classification from nonresident to resident status. Documentation of residence will be requested at that time.

Name Change

To change their names on official University records, or to identify capitalization, punctuation, or accent marks (for their diploma) that computer files do not accommodate, students must obtain and file (no fee) the UCLA Correction or Change of Name form at Enrollment and Degree Services, 1113 Murphy Hall. Forms are available in the Murphy Hall north lobby and online. A new BruinCard must be obtained at 123 Kerckhoff Hall (with replacement fee).

Official Transcripts

Two versions of official UCLA student records are available from Academic Record Services, 1134 Murphy Hall. These are the academic transcript and the verification transcript. Each is designed to meet specific needs.

Academic Record Services provides transcripts for regular and summer sessions. For UCLA Extension courses, order from UCLA Extension, P.O. Box 24901, Los Angeles, CA 90024.

Official UCLA transcripts are printed on security paper to safeguard against unauthorized duplication, alteration, and misrepresentation. The security paper is blue with a faint background design and a border with the words "University of California, Los Angeles." Authentication details are located in the lower right hand corner of the transcript, and the transcript legend is located on the reverse of the document.

Academic Transcript

The academic transcript is a student's complete academic record, including a listing of courses taken, transfer credit, units, grades, grade-point average (GPA), earned UCLA degrees, and in-progress term information, which includes a list of the courses that student enrolled in during the term the document was requested, and other in-progress information such as a change in major or the removal of an I grade.

Grades for completed terms are processed immediately following the conclusion of final examinations. Complete academic transcripts are available approximately two weeks after the last day of the term. For graduating students, academic transcripts with the graduation date included are available approximately seven weeks after the end of the term. If you require earlier proof of graduation, contact your degree auditor in 1113 Murphy Hall. A fee may be charged for this service.

The minimum period required for processing and issuing academic transcripts for both registered and former students is three working days. Expedited service (processing within 24 hours) is available for an additional $10 charge per addressee.

Verification Transcript

The verification transcript certifies registration (fee payment), enrollment status, and degrees. For auto insurance “good student” discount, insurance forms should be presented at 1134 Murphy Hall. The verification fee is required for this service. Verification transcripts confirm student status only after registration fees have been paid for the term. Verification of student workload is based on actual enrolled units and does not consider wait-listed units or list courses for a term.

Verification of degree can be issued after your degree has been posted to your student record approximately seven weeks after the term ends. If you require verification before your degree is posted, contact your degree auditor in 1113 Murphy Hall.

The fee for a verification transcript is waived if requested for loan or student aid verifications (proof of request required). Most enrollment verifications for loans and creditors, however, are processed for the University by National Student Clearinghouse.

Third-Party Verifications

UCLA has authorized National Student Clearinghouse to act as its agent for all third-party verifications of student enrollment and degrees. Degree verification for the most recent term is available approximately eight weeks after the term ends. The Clearinghouse abides by all provisions of the Family Educational Rights and Privacy Act (FERPA).

Ordering Transcripts

Academic and verification transcripts can be ordered through URSA, in person at 1134 Murphy Hall, or by sending a request to the UCLA Registrar’s Office, Attn: [Academic or Verification] Transcripts, 1105 Murphy Hall, Box 951429, Los Angeles, CA 90095-1429.

Requests should include

• The name under which you were registered at UCLA
• Your dates of attendance
• Your date of birth
• Your 9-digit student ID number, if available
• Your complete address and telephone number
• The number of copies you need
• Detailed mailing instructions including any special handling
• Your full signature

Transcript request forms containing this information are available in the Murphy Hall northwest lobby and online.

More information on ordering transcripts is available by calling (310) 825-3801 or by contacting transcripts@registrar.ucla.edu.

Fees and Payment

Transcripts are regularly $6 per copy. For online orders, a Visa, MasterCard, Discover, Pulse, or Star card is required. Mail orders must be accompanied by a check or money order payable to Regents-UC. For in-person orders, current students' transcript fees are billed to their BAR account. BAR accounts are administered electronically (eBill) through URSA. Non-current students will be mailed a paper statement after the first of each month. Payments are processed by the Administrative Main Cashier Office.

In some cases, additional fees may apply (see Miscellaneous Fees for details). Forms that must be completed by the Registrar's Office and envelopes that require official signatures are charged a special handling fee. Expedited service (processing within 24 hours) is available for an additional fee per addressee. Express delivery services are also available; consult Academic Record Services for special mailing fees.

Transcripts can be faxed with payment of an additional fee. Transcripts that are faxed are generally not considered official, and confidentiality can not be guaranteed.

Transcript requests are not processed for anyone with outstanding obligations to the University. Fees are subject to change at any time.

Other Student Services

Programs and services are geared to supporting the mental, social, and physical development needs of students in a healthy, safe, and intellectually challenging environment. See the Student Services Directory for a convenient list of these services.

Arthur Ashe Student Health and Wellness Center

The Arthur Ashe Student Health and Wellness Center is a full-service medical clinic available to all registered UCLA students. Its clinical staff of physicians, nurse practioners, and nurses is board-certified or board-eligible and licensed. It offers primary care, specialty clinics, and physical and occupational therapy. The center has its own pharmacy, optometry, radiology, and laboratory. Visit, core laboratory test, and X-ray fees are all no-charge for students with the UCLA Student Health Insurance Plan (SHIP). Students with SHIP pay lower co-pays for prescriptions filled at the Ashe Center pharmacy. The plan year deductible is waived for network provider office visits, diagnostic X-rays, lab, CT, MRI, and payable emergency room facility fees. The deductible applies to all other services, including at the Ashe Center acupuncture, casts, devices, immunizations, injections, and physical and occupational therapy. Service fees for students without SHIP are billed directly to students’ BAR accounts.

If a student withdraws, is dismissed, has registration fees cancelled, or takes a leave of absence during a term, he or she continues to be eligible for health services for the remainder of the term at full cost. If a student with SHIP withdraws with a less than 100% refund, SHIP continues through the remainder of the term.

The cost of services received outside the Ashe Center is each student’s financial responsibility. Students who waive SHIP need to ensure that they are enrolled in a plan qualified to cover expenses incurred outside of the Ashe Center.

Office hours during the academic year are weekdays 8 a.m. to 6:30 p.m. except Friday, when service begins at 9 a.m. Located at 221 Westwood Plaza (next to John Wooden Center); see the Ashe Center website.

For emergency care when the Ashe Center is closed, students may obtain treatment at the UCLA Medical Center Emergency Room on a fee-for-service basis. It is the student’s responsibility to have insurance billed. A student with SHIP must have follow-up visits, after emergencies, in the Ashe Center. If care cannot be provided in the Ashe Center, the Ashe Center clinician will give the student a written referral to a network provider.

BruinCard

The UCLA BruinCard is a mandatory student identification card that is used to electronically confirm student status and eligibility for services. Supportive photo identification, such as a driver’s license or passport, is required when the initial card is issued.

The primary benefit of the BruinCard is convenience. It is a versatile card that serves the following functions:

• Confirmation of student status
• I.D. card for faculty, staff, and students
• Residence halls access and meal card
• Library card
• Recreation card
• Debit card (if activated) for purchases at campus stores and restaurants on and off campus, vending, laundry, and more
• Time-management card for departments using the Kronos system
• Access to Big Blue Bus

New services allow students to check BruinCard balances, make deposits, view recent transactions, and report lost and stolen cards online.

Students with holds from an office with which they have an outstanding obligation (financial, academic, or administrative) may not receive services until the hold is released by the initiating office. For details on outstanding holds and initiating offices, check URSA.

BruinCard centers in 123 Kerckhoff Hall, 107 UCLA Wilshire Center, and 150A Sproul Hall are open weekdays from 9 a.m. to 4 p.m., (310) 825-2336.

To report lost or stolen cards or check your account balance, see the BruinCard website.

Career Center

The UCLA Career Center offers services and resources to help students and alumni explore career possibilities, make career plans, develop skills for conducting a successful job search, obtain internship and study abroad positions, and secure part- and full-time employment.

Services include career counseling; career laboratory; graduate and preprofessional school planning; letters of reference service; credentials file services; PhD career services; career fairs; information sessions; BruinView™ jobs, internships, and interviews; Bruin AlumLink™ career counseling for UC eligible alumni, and BruinView™ for alumni.

Workshops are offered on a variety of topics, including skills assessment, graduate and professional school preparation, résumé and curriculum vitae writing, mock interviews, and Internet job search strategies.

Career Center hours are 9 a.m. to 5 p.m. weekdays. Located in the Strathmore Building second and third floors, 501 Westwood Plaza, (310) 206-1915.

Center for Student Programming

The Center for Student Programming (CSP) helps students start a club or join an existing one and serves as the official registry for all campus organizations. Staff members advise activities ranging from the Spirit Squad and greek life to campus retention and student outreach. CSP assists students with program and leadership development and fund-raising, interprets and enforces University rules and regulations, and administers bulletin boards on campus. Located at 105 Kerckhoff Hall.

Center for Women and Men

The Center for Women and Men offers services to all UCLA students, with special focus on gender-related issues.

In addition to individual consultation, the center presents workshops and programs on a variety of topics, including assertiveness training, child care, career and leadership development, healthy relationships, women’s and men’s issues, parenting, sexual violence prevention and education, and body image. In addition, rape services consultants (RSCs)--individuals who provide information, support, and resources for members of the UCLA community who have been raped or sexually assaulted--can discuss options and alternatives, help identify and assist in contacting the most appropriate support services, and answer any questions that may arise. The center is also a designated Sexual Harassment Information Center available to all UCLA students. Located at B44 Student Activities Center.

Cultural and Recreational Affairs

The Department of Cultural and Recreational Affairs (UCLA Recreation) coordinates recreational programming and supervises campus recreational activities, facilities, and services. Located at 2131 Wooden Center.

Dashew Center for International Students and Scholars

The Dashew Center for International Students and Scholars assists international students with questions about immigration, employment, government regulations, financial aid, academic and administrative procedures, cultural adjustment, and personal matters. The center provides visa assistance for faculty, researchers, and postdoctoral scholars. It also offers programming to meet the needs of the campus multicultural popluation. Located at 106 Bradley International Hall.

Dean of Students

The Office of the Dean of Students assists students with whatever needs they might have. Direct services include general counseling; sending emergency messages to students; and assisting in understanding University policies and procedures, including grievance procedures regarding student records, discrimination, and student debts. Located at 1206 Murphy Hall.

Disabilities and Computing Program

The Disabilities and Computing Program (DCP) provides adaptive technology and information access support and services for students, faculty, and staff with disabilities. Applications include voice input, Braille, large print, screen-reading software, and learning disability software. Consulting and training for individuals and departments are available. The program also offers Web accessibility evaluations and guidelines. The Disabilities and Computing Laboratory is open from 8 a.m. to 6 p.m. Monday through Friday. Located at 4919 Math Sciences, voice/TTY (310) 206-7133.

Housing Services

University Housing

Applications for on-campus housing and university apartments require a nonrefundable application fee. For questions regarding housing and the application process, contact UCLA Housing Services online at http://www.housing.ucla.edu/ask/. Apply online at http://www.housing.ucla.edu/myhousing/. Located at 360 De Neve Drive (Sproul Hall), (310) 206-7011.

Off-Campus Housing

The Community Housing Office offers rental resources for students, faculty, and staff interested in non-university, off-campus housing. The office maintains online listings that include vacant apartments, roommate situations, and rooms in private homes. Students search all listings at no charge. Located at 360 De Neve Drive (Sproul Hall), (310) 825-4491; see http://www.cho.ucla.edu.

Lesbian Gay Bisexual Transgender Campus Resource Center

The Lesbian Gay Bisexual Transgender (LGBT) Campus Resource Center provides education, information, and advocacy services for the UCLA community. The center offers support groups, educational workshops, and training seminars and maintains a library of books and periodicals. The staff provides confidential assistance and support to students, faculty, and staff who feel they have experienced harassment or discrimination or who wish to connect to the campus LGBT community. Located at B36 Student Activities Center; see http://www.lgbt.ucla.edu.

Libraries

The UCLA Library, a campuswide network of libraries serving programs of study and research in many fields, is among the top 10 ranked research libraries in the U.S. The total collections number more than 8 million volumes, and nearly 80,000 serial titles are received regularly.

Undergraduates are encouraged to use the College Library, which features collections and services in support of the undergraduate curriculum. The scholarly and research needs of undergraduate and graduate students and faculty are served by the Arts Library, Louise M. Darling Biomedical Library, Richard C. Rudolph East Asian Library, Hugh and Hazel Darling Law Library, Eugene and Maxine Rosenfeld Management Library, Music Library, Charles E. Young Research Library, and Science and Engineering Library. Lower-use materials for which there is not adequate shelving space on campus are located in the Southern Regional Library Facility (SRLF).

Locate and identify materials through the library’s web-based online information systems, which include the UCLA Library Catalog and the Melvyl Catalog. These systems can be accessed from the library website at http://www.library.ucla.edu.

Office for Students with Disabilities

The Office for Students with Disabilities (OSD) provides a wide range of academic support services to regularly enrolled students with documented permanent or temporary disabilities in compliance with Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act (ADA) of 1990, and University policies. Academic support services are determined for each student based on specific disability-based requirements. Services include campus orientation and accessibility, note takers, readers, sign language interpreters, Learning Disability Program, registration assistance, test-taking facilitation, special parking assistance, real-time captioning, assistive listening devices, on-campus transportation, adaptive equipment, support groups and workshops, tutorial referral, special materials, housing assistance, referral to UCLAs Disabilities and Computing Program, and processing of California Department of Rehabilitation authorizations. There is no fee for any of these services. All contacts and assistance are handled confidentially. Located at A255 Murphy Hall, voice (310) 825-1501, TTY (310) 206-6083; see http://www.osd.ucla.edu.

Office of Ombuds Services

The Office of Ombuds Services is a resource that provides assistance in resolving conflicts, disputes, or complaints on an informal basis to all members of the UCLA community. This office is independent, neutral, and confidential. Located at 105 Strathmore Building. For more information see http://www.ombuds.ucla.edu or call (310) 825-7627.

Parking and Commuter Services

Commuter Assistance-Ridesharing

The Commuter Assistance-Ridesharing (CAR) Office informs students about transportation options. Learn more about commuting options online or at the CAR office, located at 100 Strathmore Building (Strathmore Drive and Westwood Plaza), 7:45 a.m. to 5 p.m. weekdays, (310) 794-RIDE. See http://www.transportation.ucla.edu.

Many students form or join existing UCLA carpools or vanpools. More than 150 vanpools commute to UCLA from nearly 80 Southern California communities. Full- and part-time vanpool riding opportunities are available. Registered two- and three-person student carpools are given top priority to receive parking (see below).

Discount fare options cover nearly all public transit coming to campus. BruinGo! offers a $.25 fare on the Santa Monica Big Blue Bus and Culver CityBus lines (BruinCard required). The Go Metro quarterly pass offers half-price fares on all Metro Bus lines and Metro Rail. Students can also purchase half-price passes to ride on LADOT Commuter Express and City of Santa Clarita commuter bus services.

Parking Permits

Due to limited availability, parking at UCLA is offered to students who demonstrate the greatest need. Student parking permits are assigned through a point system that considers class standing, commute distance, employment, dependent children, and professional school obligations. Students are encouraged to apply on time and follow all application and payment guidelines in order to increase their chances of receiving a permit. Permits are not guaranteed.

When assigning parking permits to students, UCLA Parking Services gives the highest priority to carpools. Carpool permits are guaranteed to all qualified two- and three-person student carpool groups that apply on time. Student carpools park in central campus parking areas and share a discounted permit fee. Students interested in forming a carpool who need help finding other students living near them should call (310) 794-RIDE. All members of a proposed student carpool must apply using a paper application.

Most student permits are assigned for the academic year and can be paid for annually or quarterly. Renewal forms for students paying quarterly are automatically mailed before the Winter and Spring Quarter payment due dates. Students who are not offered a parking assignment during a given term need to reapply the following quarter.

Student Parking Request forms, along with important quarterly due dates and information on how to apply for a parking permit, are available online, by calling (310) 825-9871, or in person weekdays from 7:45 a.m. to 5 p.m. at Parking Services. Students are encouraged to complete and submit parking applications online, check parking status and, if approved for parking, pay for their permit through a secure online payment process. See http://www.parking.ucla.edu/appmain.htm.

Students with permanent disabilities who have disabled persons’ placards or DMV-issued disabled persons’ license plates, and students with short-term disabilities, may apply to the Office for Students with Disabilities, (310) 825-1501, for parking assignments and on-campus transportation assistance.

Parking permits and access cards to campus lots and structures are not transferable and may be purchased only from UCLA Parking Services. Resale is prohibited and subjects both buyer and seller to disciplinary action.

Student Legal Services

Currently registered and enrolled students with legal problems or questions about their legal rights can get assistance from attorneys or law students under the direct supervision of attorneys who help students resolve legal problems, including those related to landlord/tenant relations; accident and injury problems; criminal matters; domestic violence and harassment; divorces and other family law matters; automobile purchase, repair, and insurance problems; health care, credit, and financial aid issues; consumer problems; and University-related problems. Assistance is available only by appointment from 9 a.m. to 5 p.m. weekdays. Located in 70 Dodd Hall, (310) 825-9894; see http://www.studentlegal.ucla.edu.

Student Psychological Services

Student Psychological Services (SPS) offers short-term personal counsel and psychotherapy at 221 Westwood Plaza (Wooden Center West), (310) 825-0768. Psychologists, clinical social workers, and psychiatrists assist with situational stresses and emotional problems that may include problems with interpersonal relationships, academic stress, loneliness, difficult decisions, sexual issues, anxiety, depression, or other concerns affecting the personal growth of students. See http://www.sps.ucla.edu.

The service is confidential and available to regularly enrolled students. Students are seen individually or may choose from a number of groups offered each term. Appointments are made weekdays between 8 a.m. and 5 p.m. Emergency counseling is also available. There is a $10 fee for all clinical services. If a student is enrolled in SHIP, these clinical fees are paid by SHIP. Students may access SPS 24 hours a day for crisis counseling by calling (310) 825-0768.

SPS is also a designated campus Sexual Harassment Information Center. These services are available to all UCLA students.

UCLA Store: Textbooks and Course Materials

Textbooks and course readers for most classes are available in the UCLA Store-Ackerman Union, located on the A Level of Ackerman Union. For store hours, refund policies, and textbook information, call (310) 206-0790. For information on book buyback, call (310) 206-0785.

Law, management, urban planning, social welfare, public policy, architecture, art, urban design, information studies, and theater, film, and television textbooks are available at the UCLA Store-Lu Valle Commons. On-campus UCLA Extension textbooks are also stocked there. For more information, call (310) 825-7238.

Textbooks for medicine, dentistry, nursing, public health, and the health sciences are available at the UCLA Store-Health Sciences. For more information, call (310) 825-7721.

The UCLA General Catalog is published regularly (see Official Publications) and is available for sale at all UCLA Stores. Blue books and scantron forms are also available in the Ackerman, LuValle, and Health Sciences locations of the Store.

The best times to shop are on weekends, or before 10 a.m. and after 5 p.m. on weekdays. Save your cash register receipts, since they are required for returns or refunds. See the Calendars section for refund deadlines.

Find required textbooks at http://www.uclastore.com. Click on the textbooks tab and follow the directions on the screen. Computer Store price lists and the UCLA BookZone database for reference books and study aids are also online.