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Establishing Residence for Tuition Purposes |
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Student Services support the teaching, research, and public service functions of the University while they promote the academic success of UCLA students and enhance the quality of campus life. In addition to enrollment services, the Registrar's Office helps students determine residence status, change names on official records, and obtain transcripts and degrees. See the Registrar's Services Directory for a complete list of services. Establishing Residence for Tuition Purposes Specific criteria for establishing residence for tuition purposes are included in the Appendix of the current UCLA General Catalog and in the Registrar’s Office website Residence section. Direct inquiries about residence requirements to the Residence Deputy, 1113 Murphy Hall, (310) 825-3447. No other University personnel are authorized to supply information about residence requirements for tuition purposes. The Petition for Residence Classification is available on the Registrar’s Office website Forms page and filed at 1113 Murphy Hall prior to the late registration period for the term in which the student is eligible for classification from nonresident to resident status. Documentation of residence will be requested at that time. To change their names on official University records, or to identify capitalization, punctuation, or accent marks (for their diploma) that computer files do not accommodate, students must obtain and file (no fee) the UCLA Name Change or Correction form, available online. A new BruinCard must be obtained at 123 Kerckhoff Hall for a replacement fee. Two versions of official UCLA student records are available from the Registrar’s Office, 1113 Murphy Hall. These are the academic transcript and the verification transcript. Each is designed to meet specific needs. Neither of these transcripts may be sent electronically. Official UCLA transcripts are printed on security paper to safeguard against unauthorized duplication, alteration, and misrepresentation. The paper has a multicolor security background with a faint background design and a border with the words “University of California, Los Angeles.” Authentication details are located in the lower right hand corner of the transcript, and the transcript legend is located on the reverse of the document. Official transcripts are not available electronically. The Registrar’s Office provides transcripts for regular and summer sessions. For UCLA Extension courses, order from UCLA Extension, P.O. Box 24901, Los Angeles, CA 90024 or online. For professional school transcripts, contact the school or see the transcript FAQ. Student Copy. A student may only obtain an unofficial transcript in person at the Registrar’s Office, 1113 Murphy Hall, during regular business hours. A photo ID is required. The unofficial transcript is printed on plain paper and does not carry the Registrar’s seal. One copy of the unofficial transcript, which the student may photocopy as needed, is supplied per visit at no charge. Academic Transcript The academic transcript is a student’s complete academic record, including a listing of courses taken, transfer credit, units, grades, grade-point average (GPA), earned UCLA degrees, and in-progress term information, which includes a list of the courses that student enrolled in during the term the document was requested, and other in-progress information such as a change in major or the removal of an I grade. Grades for completed terms are processed immediately following the conclusion of final examinations. Complete academic transcripts are available approximately two weeks after the last day of the term. For graduating students, academic transcripts with the graduation date included are available approximately six weeks after the end of the term. If you require earlier proof of graduation, contact your degree auditor in 1113 Murphy Hall; a fee is charged for this service. The minimum period required for processing and issuing academic transcripts for both registered and former students is three working days. Expedited service (processing within 24 hours) is available for an additional charge per addressee. Verification Transcript The verification transcript certifies registration (fee payment), enrollment status, and degrees. It also serves as verification for auto insurance “good student” discounts; the verification transcript can be attached to the insurance form, and a fee is charged for this service. Verification transcripts confirm student status only after registration fees have been paid for the term. Verification of student workload is based on actual enrolled units and does not consider wait-listed units or list courses for a term. Verification of degree can be issued after the degree has been posted to the student's record, approximately six weeks after the term ends. If verification is required before the degree is posted, students may contact their degree auditor in 1113 Murphy Hall. Third-Party Verifications UCLA has authorized National Student Clearinghouse to act as its agent for all third-party verifications of student enrollment and degrees. Degree verification for the most recent term is available approximately eight weeks after the term ends. The Clearinghouse abides by all provisions of the Family Educational Rights and Privacy Act (FERPA). Ordering Transcripts Current students must order official academic and verification transcripts online through URSA or by mail using the Transcript Order form, available on the forms page. Faxed forms or electronic requests are not accepted. Students requiring special handling or services, or non-current students, may order academic and verification transcripts in person at 1113 Murphy Hall. Students using the Transcript Order form should mail it to the UCLA Registrar’s Office, Attn: [Academic or Verification] Transcripts, 1105 Murphy Hall, Box 951429, Los Angeles, CA 90095-1429. The Transcript Order form also must be used if an attachment, such as LSAT, AMCAS, etc., is to be included with the transcript. More information on ordering transcripts is available by calling (310) 825-1091, option 6, or by contacting transcripts@registrar.ucla.edu. For professional school transcripts, contact the school or see the transcript FAQ. Fees and Payment See the Miscellaneous Fees chart for transcript-related fees and services. For online orders, a Discover, MasterCard, or American Express card is required. Mail orders must be accompanied by a check or money order payable to Regents-UC. For in-person orders, current students’ transcript-related fees are billed to their BruinBill account. Effective September 23, 2013, most academic and verification transcripts are available at no charge after payment of the Document Fee. A fee may be charged for some transcript-related services. Forms that must be completed by the Registrar's Office and envelopes that require official signatures are charged a special handling fee. Expedited service (processing within 24 hours) is available for an additional fee per addressee. USPS express mail or Federal Express (FedEx) services are also available; see the Miscellaneous Fees chart for details. Transcripts can be faxed with payment of additional fees for domestic and international faxes.Transcripts that are faxed are generally not considered official, and confidentiality can not be guaranteed. Transcript orders are not processed for anyone with outstanding obligations to the University. Fees are subject to change at any time. The Registrar’s veterans affairs coordinator provides information for veterans and their eligible dependents about U.S. Department of Veterans Affairs (VA) educational benefits and tutorial assistance. The coordinator also issues fee waivers to dependents of California veterans who are deceased or disabled due to service-related injuries and who meet income restrictions pursuant to California Education Code section 10652. The veterans affairs coordinator is located at 1113 Murphy Hall, (310) 825-5391. More information about these and other veterans services on campus can be found on the Registrar’s Office website veterans FAQ. Programs and services are geared to supporting the mental, social, and physical development needs of students in a healthy, safe, and intellectually challenging environment. See the Student Services Directory for a convenient list of these services. Arthur Ashe Student Health and Wellness Center The Arthur Ashe Student Health and Wellness Center is a full-service medical clinic available to all registered UCLA students. Its clinical staff of physicians, nurse practioners, and nurses is board-certified. It offers primary care, specialty clinics, and physical and occupational therapy. The center has its own pharmacy, optometry, radiology, and laboratory. Visit, core laboratory test, X-ray fees, and preventive immunizations are all pre-paid for students with the University of California Student Health Insurance Plan (UCSHIP). UCSHIP students are expected to begin all non-emergency medical care at the Ashe Center, after which they may be referred (as medically necessary) to an outside participating Anthem network provider. UCSHIP students must obtain a referral from the Ashe Center before receiving non-emergency medical services. Claims are not considered for payment without an Ashe referral. For emergency care when the Ashe Center is closed, students may call nurse line telephone triage services at (877) 351-3457 (open 24 hours a day, seven days a week), or obtain treatment at the UCLA Medical Center Emergency Room, the nearest emergency room, or a network urgent-care provider. It is the student’s responsibility to have insurance billed. A student with UCSHIP must have follow-up visits, after emergencies, in the Ashe Center. If care cannot be provided in the Ashe Center, the Ashe Center clinician will give the student a written referral to a network provider. For specific UCSHIP benefits and coverage information, see the Ashe Center website and select “Insurance,” send e-mail to shsinsurance@ashe.ucla.edu, or call (310) 825-4073. The Ashe Center website processes students’ proof of immunity to Hepatitis B prior to enrollment. Information about this requirement is available on the Ashe Center website; for questions, send e-mail to shshepb@ashe.ucla.edu. The plan year deductible is waived for services provided at the Ashe Center and for payable emergency room visits, urgent care visits, and network provider office visits. All fees incurred at the Ashe Center are billed directly to students’ BruinBill accounts. The cost of services received outside the Ashe Center is each student’s financial responsibility. Students who waive UCSHIP need to ensure that they are enrolled in a plan qualified to cover expenses incurred outside of the Ashe Center, and are responsible for knowing the benefits of and local providers for their medical plan. If a student withdraws, is dismissed, has registration fees cancelled, or takes a leave of absence during a term, he or she continues to be eligible for health services for the remainder of the term at full cost. If a student with UCSHIP withdraws with a less than 100% refund, UCSHIP continues through the remainder of the term. Office hours during the academic year are weekdays 8 a.m. to 6:30 p.m. except Friday, when service begins at 9 a.m. Located at 221 Westwood Plaza (next to John Wooden Center), (310) 825-4073. BruinCard The UCLA BruinCard is a mandatory campuswide identification card that can electronically confirm student status and eligibility for services. The BruinCard application is processed online, and the card is issued only upon presentation of supporting photo identification: a driver’s license or state ID, passport, or military ID. BruinCard features and functions include:
Students with holds from an office with which they have an outstanding obligation (financial, academic, or administrative) may not receive services until the hold is released by the initiating office. For details on outstanding holds and initiating offices, check URSA. To make a deposit, check account balance, view recent transactions, and report lost or stolen cards, see the BruinCard website. The BruinCard Center in 123 Kerckhoff Hall is open weekdays from 9 a.m. to 4 p.m., (310) 825-2336. Send questions to bruincard@finance.ucla.edu. Bruin Resource Center The Bruin Resource Center (BRC) helps students transition into UCLA. Even the most capable students can, at times, feel confused and intimidated by the size and complexity of UCLA. To assist them in navigating the university, BRC provides students with information, referrals, and support, and connects them with the right campus resources and people. BRC offers specialized services for undocumented students, former foster youth, students with dependents/children, transfer and re-entering students, and veterans (including the Veterans Resource Center). BRC aims to assist all students who might feel lost or disconnected, and help them find their place in the UCLA community. BRC offers a selection of academic courses, programs, volunteer opportunities, and internships to help students develop practical life skills for success at UCLA and beyond. With its campuswide partners, BRC strives to cultivate an inclusive and nurturing educational environment that promotes lifelong learning, wellbeing, and whole-person development. Located at B44 Student Activities Center. Career Center The UCLA Career Center offers services and resources to help students and alumni explore career possibilities, make career plans, develop skills for conducting a successful job search, obtain internship, and secure part- and full-time employment. Services include career counseling; career laboratory; graduate and preprofessional school planning; letters of reference service; credentials file services; Ph.D. career services; career fairs; information sessions; BruinView™ jobs, internships, and interviews; Bruin AlumLink™ career counseling for UC eligible alumni, and BruinView™ for alumni. Workshops are offered on a variety of topics, including skills assessment, graduate and professional school preparation, résumé and curriculum vitae writing, mock interviews, and Internet job search strategies. Career Center hours are 9 a.m. to 5 p.m. weekdays. Located in the Strathmore Building second and third floors, 501 Westwood Plaza, (310) 206-1915. Center for Student Programming The Center for Student Programming (CSP) helps students start a club or join an existing one and serves as the official registry for all campus organizations. Staff members advise activities ranging from community service to campus retention and student outreach. CSP assists students with program and leadership development and fund-raising, interprets and enforces University rules and regulations, and administers bulletin boards on campus. Located at 105 Kerckhoff Hall. Cultural and Recreational Affairs The Department of Cultural and Recreational Affairs (UCLA Recreation) coordinates recreational programming and supervises campus recreational activities, facilities, and services. Located at 2131 Wooden Center. Dean of Students The Office of the Dean of Students assists students with whatever needs they might have. Direct services include general counseling; sending emergency messages to students; and assisting in understanding University policies and procedures, including grievance procedures regarding student records, discrimination, and student debts. Located at 1206 Murphy Hall. Disabilities and Computing Program The Disabilities and Computing Program (DCP) provides adaptive technology and information access support and services for students, faculty, and staff with disabilities. Applications include voice input, Braille, large print, screen-reading software, and learning disability software. Consulting and training for individuals and departments are available. The program also offers Web accessibility evaluations and guidelines. The Disabilities and Computing Laboratory is open from 8:30 a.m. to 5 p.m. Monday through Friday. Located at 4909 Math Sciences, voice/TTY (310) 206-7133. Housing Services University Housing Housing Services oversees on-campus housing for undergraduate students and university apartments for students with families and graduate students. Applications for on-campus housing and university apartments require a nonrefundable application fee. Apply online at the Housing website. For answers to frequently asked questions about housing and the application process, contact UCLA Housing Services QAsk Housing online. Located at 360 De Neve Drive (Sproul Hall). Off-Campus Housing The Community Housing Office offers rental resources for students, faculty, and staff interested in non-university, off-campus housing. The office maintains online listings that include vacant rental units, shared rentals, rooms in private homes, and short-term shared and vacant sublets (one to six months). Students can search listings at no charge. Located at 360 De Neve Drive (Sproul Hall); International Student Services Dashew Center for International Students and Scholars The Dashew Center for International Students and Scholars assists international students with questions about immigration, employment, government regulations, financial aid, academic and administrative procedures, cultural adjustment, and personal matters. The center provides visa assistance for faculty, researchers, and postdoctoral scholars. It also offers programming to meet the needs of the campus multicultural popluation. Located at 106 Bradley International Hall. International Education Office Study abroad is an exciting and broadening experience that enriches any educational curriculum. The International Education Office (IEO) serves as the campuswide gateway to international education by developing, publicizing, and administering study abroad and student exchange programs. The programs include UC Education Abroad Program (UCEAP), Travel Study, UCLA Exchange, and other opportunities for American and international students. Located at B300 Murphy Hall. Lesbian Gay Bisexual Transgender Campus Resource Center The Lesbian Gay Bisexual Transgender (LGBT) Campus Resource Center provides a comprehensive range of education, information, and advocacy services, and works to create and maintain an open, safe, and inclusive environment for lesbian, gay, bisexual, intersex, transgender, queer, questioning, and same-gending-loving students, faculty, staff, and the entire UCLA community. The center offers support for student groups, educational workshops, training seminars, and social activities. It houses a library of over 4,000 books, periodicals, and films; a computer facility; and a lounge. The staff supports students, faculty, and staff with campus and community resource information. Located at B36 Student Activities Center; see the center website or send e-mail to lgbt@ucla.edu. Libraries The UCLA Library, a physical and virtual network of libraries serving programs of study and research in many fields, is among the top research libraries in the U.S. The total collections number more than 9 million volumes, more than 700,000 serial titles, and some 370,000 electronic resources. Undergraduates are encouraged to use the College Library, which features collections and services in support of the undergraduate curriculum. The Arts Library, Louise M. Darling Biomedical Library, Richard C. Rudolph East Asian Library, Hugh and Hazel Darling Law Library, Eugene and Maxine Rosenfeld Management Library, Music Library, Charles E. Young Research Library, and Science and Engineering Library serve scholarly and research needs of undergraduate and graduate students and faculty. Additional materials are stored at the Southern Regional Library Facility (SRLF). On the library website, users can search for collections, services, holdings, and information systems at UCLA, the UC system, and libraries worldwide; get help from a librarian online, by e-mail, or by telephone; find library hours and locations; and more. Counseling and Psychological Services (CAPS) offers students short-term personal counseling and psychotherapy at 221 Westwood Plaza (Wooden Center West), (310) 825-0768. Psychologists, clinical social workers, and psychiatrists assist with situational stresses and emotional problems that may include problems with interpersonal relationships, academic stress, loneliness, difficult decisions, sexual issues, anxiety, depression, or other concerns affecting the personal growth of students. Services are confidential and available to regularly enrolled students. Students are seen individually or may choose from a large number of groups offered each term. Appointments are made weekdays between 8 a.m. and 5 p.m. Emergency and urgent counseling are also available. There are fees for all individual clinical services. If a student is enrolled in UCSHIP, these clinical fees are paid by UCSHIP. Students may access CAPS 24 hours a day for crisis counseling by calling (310) 825-0768. CAPS is also home of the Campus Assault Resources and Education (CARE) program. CARE offers prevention programs for sexual assault, domestic violence, and stalking. CARE team members respond with advocacy, consultation, and counseling for assault survivors. CARE is available 24 hours a day at (310) 825-0768. Office for Students with Disabilities The Office for Students with Disabilities (OSD) is the only campus entity authorized to determine a student’s eligibility for disability-related accommodations and services. Academic support services are determined for each regularly enrolled student with documented permanent or temporary disabilities based on specific disability-based requirements. OSD policies and practices comply with all applicable federal and state laws, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act (ADA) of 1990, and are consistent with University policy. Services include campus orientation and accessibility, note takers, reader service, sign language interpreters, Learning Disability Program, registration assistance, test-taking facilitation, special parking assistance, real-time captioning, assistive listening devices, on-campus transportation, adaptive equipment, support groups and workshops, tutorial referral, special materials, housing appeals, referral to UCLA’s Disabilities and Computing Program, and processing of California Department of Rehabilitation authorizations. There is no fee for any of these services. All contacts and assistance are handled confidentially. Located at A255 Murphy Hall, voice (310) 825-1501, TTY (310) 206-6083. Office of Ombuds Services The Office of Ombuds Services is a resource that provides assistance in resolving conflicts, disputes, or complaints on an informal basis to all members of the UCLA community. This office is independent, neutral, and confidential. Located at 105 Strathmore Building. For more information see the website or call (310) 825-7627. Parking and Commuter Services Commuter Assistance—Ridesharing The Commuter Services and Information (CSI) Office informs students about commuting and transportation options. Learn more online or at the CSI office, located at 100 Strathmore Building (Strathmore Drive and Westwood Plaza), 7:45 a.m. to 5 p.m. weekdays, (310) 794-RIDE. Discount fare options cover nearly all public transit coming to campus. BruinGo! offers a 50-cent fare on the Santa Monica Big Blue Bus and Culver CityBus lines (BruinCard required). The Go Metro quarterly pass offers half-price fares on all Metro Bus and Metro Rail lines. Students can also purchase half-price monthly passes to ride on LADOT Commuter Express, City of Santa Clarita Transit, and Antelope Valley Transit Authority commuter bus routes. In addition to riding public transit to UCLA, students can learn about all available commuter options, including carpooling, bicycling, and vanpooling. The Bruin Commuter Club offers special benefits and incentives to eligible UCLA students who ride public transit, a UCLA vanpool, or carpool with two other persons. Parking Permits Effective for the Fall 2013 term, students interested in purchasing parking access the student parking application online using their UCLA Logon ID and see personalized parking options based on campus data (class standing, housing status, graduate student major, etc.). Parking offers are prioritized according to class standing listed in the student database as follows: graduate students, followed by seniors and juniors, followed by sophomores and first-year students. Within each category, priority is given to students who carpool. Students must be registered for the current term to apply for parking. All commuter students qualify for parking. Students living within ZIP code 90024 must pay the residence hall parking rate. Students living on campus (excluding Regents’ Scholars) must have local, verifiable, current, continuous, paid employment, paid internship, or an academic apprenticeship to qualify for parking. Carpool groups that apply on time are given priority for carpool permits at a discounted rate. All members of the carpool must qualify under the carpool parking requirements; see the student carpool permit requirements page. Students are encouraged to apply on time and follow all application and payment guidelines in order to increase their chances of receiving a permit. Permits are not guaranteed. Students who are not offered a parking assignment during a given term must reapply for parking in a subsequent term. Student parking applications, payment deadlines, and related information are available on the student parking rermits page. Students with permanent disabilities who have DMV-issued disabled persons’ placards or disabled persons’ license plates, and students with short-term disabilities, may apply to the Office for Students with Disabilities, (310) 825-1501, for parking assignments and on-campus transportation assistance. Parking permits and access cards to campus lots and structures are not transferable and may be purchased only from UCLA Parking Services. Resale is prohibited and subjects both buyer and seller to disciplinary action. Student Legal Services Currently registered and enrolled students with legal problems or questions about their legal rights can get assistance from attorneys or law students under the direct supervision of attorneys who help students resolve legal problems, including those related to landlord/tenant relations; accident and injury problems; criminal matters; domestic violence and harassment; divorces and other family law matters; automobile purchase, repair, and insurance problems; health care, credit, and financial aid issues; consumer problems; and University-related problems. Assistance is available by appointment from 9 a.m. to 5 p.m. weekdays. Student Legal Services is located in A239 Murphy Hall, (310) 825-9894. UCLA Store: Textbooks and Course Materials UCLA Store-Ackerman Union. Textbooks and course readers for most classes are available in the UCLA Store-Ackerman Union, located on the A Level of Ackerman Union. For store hours, refund policies, and textbook information, call (310) 206-0790. For information on book buyback, call (310) 206-0785. UCLA Store-Lu Valle Commons. Law, management, urban planning, social welfare, public policy, architecture, art, urban design, information studies, and theater, film, and television textbooks are available at the UCLA Store-Lu Valle Commons. On-campus UCLA Extension textbooks are also stocked there. For more information, call (310) 825-7238. UCLA Store-Health Sciences. Textbooks for medicine, dentistry, nursing, public health, and the health sciences are available at the UCLA Store-Health Sciences. For more information, call (310) 825-7721. The best times to shop are on weekends, or before 10 a.m. and after 5 p.m. on weekdays. Save your cash register receipts, since they are required for returns or refunds. See the Calendar section for refund deadlines. Find required textbooks at http://www.uclastore.com. Click on the textbooks tab and follow the directions on the screen. Computer Store price lists and the UCLA BookZone database for reference books and study aids are also online. |
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