STUDENT SERVICES
Services for Study | Services for Health and Safety
Associated Student Services | Services for Student Life
Like a small city, UCLA has its own police department and fire marshal, an equivalent to the phone company, health center, corner restaurants, and shops. Hundreds of services for the campus community facilitate academic and personal endeavors.
From academic advising to advanced computer support, UCLA services for study give students the tools they need to achieve academic success.
Many sources of academic counseling are available. Faculty advisers and counselors in the College and each school help students with major selection, program planning, academic difficulties, degree requirements, and petitions.
Advisers in each major department counsel undergraduates concerning majors offered and their requirements, and possible career and graduate school options (see Advising and Academic Assistance in the Undergraduate Study section of this catalog). In addition, special graduate advisers are available in each department to assist prospective and currently enrolled graduate students.
Bruin OnLine (BOL) is the campus Internet service provider for UCLA students, faculty, and staff and a vehicle for accessing campus network communication services. Using BOL, students enroll in classes or access student records through URSA, check class availability in the online Schedule of Classes, search the UCLA Library collections, access their Study Lists through MyUCLA, and connect to a range of campus events, programs, and services.
Bruin OnLine services include dial-up access to the campus backbone network and the Internet, e-mail accounts, and space for personal webpages. Wireless Internet access is available in select campus locations for BOL account holders. BOL Internet access software can be downloaded from the BOL website. Help desk services are available online, by telephone, and at the BOL office in Kerckhoff Hall. See http://www.bol.ucla.edu. 310-825-7452
Student laboratories are supported through Academic Technology Services (ATS) and the College Library Instructional Computing Commons (CLICC), a collaborative effort between ATS, Center for the Digital Humanities, Social Sciences Computing, Office of Instructional Development, and College Library. Some 16 computer laboratories are available throughout the campus, each with computers, peripherals, software, and services that cater to specific areas of study. See http://www.computerlabs.ucla.edu. 310-206-0271
The Instructional Enhancement Initiative assures that all undergraduate nontutorial courses in the College of Letters and Science and the Henry Samueli School of Engineering and Applied Science provide an individual course website for faculty, teaching assistants, and enrolled students. The sites facilitate the distribution of supplementary course materials, lecture notes, homework assignments, research links, and electronic communication, including virtual office hours and class bulletin boards for interactive question and answer sessions. Instructors decide which of these online capabilities are best suited to their course websites.
Lecture Notes and Course Readers
For certain courses, students may subscribe to Lecture Notes, which publishes concise weekly summaries of about 100 lecture classes. See http://www.uclaestore.com/ucla/outerweb/lecturenotes.asp. 310-825-8016
Academic Publishing provides custom course readers, obtaining 5,000 copyright authorizations each year. See http://www.uclaestore.com/ucla/outerweb/academicpublishing.asp. 310-825-2831
MyUCLA provides a portal to individual student information. Features include a personalized Study List showing classes and class information such as grades; a notifications section for important announcements; a subscriptions section to access online information from newspapers, journals, or magazines or from University departments, clubs, and organizations; a personal calendar; and links to UCLA online resources, including URSA, the Schedule of Classes , and UCLA General Catalog . WebMail provides students an intuitive way to access private e-mail accounts from any computer via MyUCLA.
Letters and Science students are able to obtain additional services, including the ability to view their counseling appointments, check the status of petitions, and track their honors progress. See http://my.ucla.edu.
University Records System Access
Through University Records System Access (URSA), UCLA students acquire academic, financial, and personal information from their University academic records and enroll in classes. URSA operates Sunday from 6 p.m. through Tuesday at 1 a.m. and Tuesday through Saturday from 6 a.m. to 1 a.m., including holidays. See http://www.ursa.ucla.edu.
For most students, URSA provides the easiest way to gain real-time access to academic, financial, and personal records. The site is designed with an intuitive visual interface that walks students through the different steps of the procedure they are trying to accomplish, whether it be to check their billing accounts, change address information, view and print Study Lists or Degree Progress Reports (DPRs), or see term grades. URSA also provides a convenient way to enroll in classes, to verify enrollment appointment times, and to view real-time enrollment counts.
Veterans Affairs and Social Security Services
The Veterans Affairs coordinator, 1113 Murphy Hall, provides information for veterans and eligible dependents about veterans' educational benefits, tutorial assistance, and the work-study program; issues fee waivers to dependents of California veterans who are deceased or disabled because of service- connected injuries and who meet the income restrictions in Education Code Section 10652; and certifies student status for recipients of Social Security benefits.
Services for Health and Safety
Arthur Ashe Student Health and Wellness Center
The Ashe Student Health and Wellness Center in Westwood Plaza is an outpatient clinic for UCLA students. Most services are subsidized by registration fees, and a current BruinCard is required for service. Core (prepaid) services include visits, most procedures, X rays, and some laboratory procedures. Noncore (fee) services, such as pharmaceuticals, injections, orthopedic devices, and some laboratory procedures, are less costly than elsewhere. If students withdraw during a school term, all Ashe Center services continue to be available on a fee basis for the remainder of that term, effective from the date of withdrawal. 310-825-4073
The cost of services received outside the Ashe Center, such as emergency room services, is each student's financial responsibility. Students are required to purchase supplemental medical insurance either through the UCLA-sponsored Graduate and Undergraduate Student Health Insurance Plans or other plans that provide adequate coverage. Adequate medical insurance is a condition of registration. See Registration in the Undergraduate Study and Graduate Study sections of this catalog.
Consult the Ashe Center website for specific information on its primary care, women's health, and men's health clinics, as well as on dental care which is available to students at discounted rates. See http://www.studenthealth.ucla.edu.
For emergency care when the Ashe Center is closed, students may obtain treatment at the UCLA Medical Center Emergency Room on a fee-for-service basis.
Services for mental health range from routine counseling and psychotherapy to a phone hot line.
Student Psychological Services
Student Psychological Services (SPS) offers short-term personal counsel and psychotherapy in Wooden Center West. 310-825-0768
Psychologists, clinical social workers, and psychiatrists assist with situational stresses and emotional problems from the most mild to severe. These may include problems with interpersonal relationships, academic stress, loneliness, difficult decisions, sexual issues, anxiety, depression, or other concerns affecting the personal growth of students.
Service is confidential and available to regularly enrolled students. Students are seen individually by appointment or may choose from a number of groups offered each term. Emergency counseling is also available. See http://www.sps.ucla.edu.
SPS is also a designated Sexual Harassment Information Center, as well as a campus Harassment Information Center, available to all UCLA students (see Harassment in the Appendix).
UCLA Peer Helpline
UCLA Peer Helpline is an after-hours crisis intervention and referral hot line staffed by trained UCLA volunteers. Students can call and talk to a peer counselor about school stress, relationship problems, loneliness, depression, drug problems, suicide, or anything else that is on their mind. 310-825-HELP
Dial 911 from any campus phone for police, fire, or medical emergencies. For nonemergency information, contact the UCLA Police Department. See http://www.ucpd.ucla.edu. 310-825-1491
The police department provides a free Campus Escort Service every day of the year from dusk to 1 a.m. Uniformed community service officers (CSOs)--specially trained UCLA students--walk students, staff, faculty, and visitors between campus buildings, local living areas, or Westwood Village. See http://www.ucpd.ucla.edu/ucpd/cso/escorts.html. 310-794-WALK
The free Evening Van Service provides a safe, accessible, and convenient mode of transportation around campus at night. Vans provide transportation between Ackerman Union, westside apartments, Lot 36, campus buildings, and residence halls. See http://www.ucpd.ucla.edu/ucpd/cso/vanroutes2.htm. 310-825-9800
UCLA Sexual Violence Prevention and Education Services--including workshops, self-defense classes, counseling, and referrals--increase physical and psychological preparedness and heighten awareness of the complex issues of rape, sexual assault, and relationship violence. See http://www.thecenter.ucla .edu/sexviol.html. 310-825-3945
Cardiopulmonary resuscitation (CPR) and basic emergency care courses are offered by the Center for Prehospital Care and can be organized most days and times. See http://www.cpc.mednet.ucla.edu. 310-794-8797
The Office of Environment, Health, and Safety (EH&S) works to the reduce workplace hazards on campus and to promote safety at all levels of the University community. EH&S is a consulting resource for UCLA departments and personnel who want to learn how to make the workplace safe. It handles requests for safety information and training, regulatory interpretation and applicability, approval for potentially hazardous procedures, resolution of safety problems, and surveillance and monitoring of persons and workplaces. See http://www.ehs.ucla.edu. 310-825-5689
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Founded when UCLA opened in 1919, the Associated Students UCLA provides services to the campus community through student government, publications, and services and enterprises. Every registered UCLA student is a member of ASUCLA. See http://www.asucla.ucla.edu.
Many facets of student life at UCLA are sponsored or organized by student government. Getting involved in the decision-making process is rewarding and offers avenues of expression students may not find in other aspects of their university experience.
Graduate Students Association
The Graduate Students Association (GSA) is the official organization representing UCLA graduate students in academic, administrative, campus, and statewide areas. GSA appoints or elects graduate student members to important campus organizations and committees from the Student Fee Advisory Committee to the committees of the Academic Senate. It sponsors various graduate student journals, programs, and social events, including the Melnitz Movies film program. See http://gsa.asucla.ucla.edu. 310-206-8512
Undergraduate Students Association
Undergraduate student government is embodied in the Undergraduate Students Association (USA). Its governing body, the Undergraduate Students Association Council (USAC), is comprised of elected officers as well as appointed administrative, alumni, and faculty representatives. Every UCLA undergraduate is a member of USA.
The breadth of USA activities offers an invaluable service to the campus and surrounding communities and provides students the opportunity to participate in and benefit from these endeavors. For example, USA programs benefit both campus and community through programs to tutor youths and adults, address health needs of ethnic communities, combat poverty and homelessness, and better the environment.
Student government also supports approximately 20 student advocacy groups on campus from the African Student Union to the Vietnamese Student Union. See http://students.asucla.ucla.edu.
Each year approximately 40,000 students, faculty, and staff attend programs of the Campus Events Commission (CEC), including a low-cost film program, a speakers program, and performances by dozens of outstanding entertainers.
The Speakers Program brings entertainers, politicians, and literary figures to campus and presents two annual awards programs--the Jack Benny Award for comedic excellence and the Spencer Tracy Award for outstanding screen performance. Speakers and awardees have included notables as varied as Bill Gates, Whoopie Goldberg, and Tom Hanks.
The Concert Program brings new and name performing artists like Rage Against the Machine or A Tribe Called Quest to UCLA for free and affordably priced concerts. See http://students.asucla.ucla.edu/CEC/. 310-825-1958
The Cultural Affairs Commission sponsors art exhibits in the Kerckhoff Hall Art Gallery and the Jazz/Reggae Festival. 310-825-6564
Publications and Broadcast Media
Publications and media provide a training ground for aspiring writers, journalists, photographers, and radio and television announcers while serving the communication needs of the campus community. Most publications offices are in Kerckhoff Hall. See http://studentmedia.ucla.edu.
Daily Bruin
The Daily Bruin, with a circulation of 15,000, is one of the largest daily newspapers in Los Angeles. As the principal outlet for campus news, the Bruin is published each weekday of the academic year (once a week during the summer) and is distributed free from kiosks around campus and local areas. Students work as reporters, editors, designers, photographers, and advertising sales representatives; new staff members are welcome. See http://www.dailybruin.ucla.edu. 310-825-9898
Newsmagazines
Seven print newsmagazines reflecting the diversity of the campus community are published each term. Al-Talib, Fem, Ha'Am , La Gente de Aztlan , Nommo , OutWrite, and Pacific Ties deal respectively with issues relevant to the Muslim; feminist; Jewish; Chicano, Latino, and Native American; African; lesbian, gay, bisexual, and transgender; and Asian communities. Each includes news and features on political and cultural affairs both on and off campus. Prospective staffers are welcome.
Online Media
Student Media supports several media websites, including the Synergy music review site and the Bruinwalk community portal.
UCLA Radio
UCLA Radio broadcasts live over the Internet from http://www.uclaradio.com and features college alternative, hip-hop, jazz, and world music. It also covers select Bruin football, basketball, and baseball games and a lineup of sports talk shows. Studios are in Ackerman Union; all positions, including on-air, news staff, and advertising representatives, are open to students. 310-825-6955
UCLAtv
UCLAtv, the student-run television station, broadcasts over the campus cable network (channel 29)--available in the residence halls and select campus buildings--and the Internet from http://www.uclatv.com. It gives students an opportunity to practice television-related skills and to provide information, entertainment, and a forum for the free expression and exchange of ideas to the UCLA community.
UCLA Yearbook
The UCLA yearbook, Bruinlife, is one of the largest student publication efforts on campus. Available each summer, it contains photographs and information on undergraduate students, graduating seniors, athletic teams, fraternities and sororities, and campus activities. A separate publication, the Freshman Record, is produced for new UCLA students each fall. Students who would like to participate may contact the yearbook staff. 310-825-2640
ASUCLA operates more than a dozen restaurants and three coffee houses on campus, assuring a range of eating options from Italian to sushi. From the residence halls to the student union, a restaurant is never far. Hours vary, especially during summer and holidays. For hours and locations of all the restaurants, see http://www.asucla.ucla.edu/restaurants/hours.asp.
In terms of sales, the UCLA Store is the biggest college store in the nation. There are five locations on campus. Author signings, sales, and other special events are announced in the Daily Bruin or on the UCLA Store site. See http://www.uclaestore.com/uclagm/.
The UCLA Store-Ackerman Union has eight departments. The Textbooks department carries required and recommended texts for most undergraduate and many graduate courses and operates a buyback service so students can sell used texts. BookZone offers reference books and a wide selection of titles in literature, science, history, and technical disciplines, including the UCLA Faculty Authors section. The Computer Store carries personal computers, peripherals, accessories, and software at low academic prices. Essentials offers school and office supplies, including consumables for computer printers. BearWear specializes in UCLA emblematic merchandise. Fast Track carries active sportswear for men and women, plus an extensive Clinique counter. Market is a convenience store, with snacks, health and beauty aids, gifts, greeting cards, and cut flowers. The store also houses the Athletics sporting goods department. 310-825-7711
UCLA Store-Health Sciences (http://www.uclaestore.com/uclahss/; 310-825-7721) specializes in books and supplies for students in dentistry, medicine, nursing, public health, and related areas. UCLA Store-Lu Valle Commons (310-825-7238) carries art supplies and books, as well as textbooks and supplies for all on-campus Extension courses and selected academic programs (architecture and urban design, art, design, film, information studies, law, management, public policy, social welfare, theater, urban planning). North Campus Shop, and Hill Top Shop in Sunset Village, are convenience store locations.
Other Services and Enterprises
ASUCLA oversees a variety of other services ranging from a copy center and post office to a hair salon and travel agency. Most are located in Ackerman Union.
Students preparing to graduate can use the Campus Photo Studio (310-206-8433) for their senior yearbook portraits. Graduation Etc. (http://www.collegestore.org/ge2/default.asp; 310-825-2587) sells and rents caps, gowns, and hoods for degree ceremonies and provides announcements, diploma mounting, and other graduation-related products and services.
On the lighter side, ASUCLA operates the Xcape game room with pool tables and pinball, video, and electronic games. 310-206-0829
From housing to transportation, basic student needs are facilitated by services designed to enhance all aspects of student living.
The UCLA Housing website is the best guide for finding the right kind of accommodation for different lifestyles and budgets. It includes detailed information about the different residence options, dining plans, support and extracurricular programs, and an online housing application. See http://www.housing.ucla.edu. 310-206-7011
On-Campus Housing
Many students, especially those in their first year, choose to live on campus. Besides the convenience, it's a good way to meet other people and to find out about social and academic activities. Four residence halls, two residential suites, and four village-type complexes accommodate over 9,200 undergraduates. Three more residential houses accommodate 125 transfer and upper division students. All on-campus housing is coed and within walking distance to classrooms.
Rooms in undergraduate residences are furnished and usually shared between two to three students. Meals are served daily at residential restaurants, and students may choose from a variety of meal plans.
To apply for on-campus housing, the application must be completed online by the deadlines set by the housing office. See http://www.housing.ucla.edu/first-year/apply.htm. Students applying for Winter or Spring Quarter are assigned on a space-available basis in the order applications are received.
Per-person costs for the academic year start at just over $8,700. Consult the housing office for the range of price options. See http://www.housing.ucla.edu/housing_site/oncampus/rates.htm.
The Office of Residential Life is responsible for student conduct in residence halls and suites and provides professional and student staff members to counsel residents on programming and other problems. See http://www.orl.ucla.edu. 310-825-3401
The office is also a designated Sexual Harassment Information Center and Harassment Information Center available to all UCLA students (see Harassment in the Appendix for more information).
Off-Campus Housing
The UCLA Community Housing Office provides information and listings for University-owned apartments, cooperatives, private apartments, roommates, rooms in private homes, and short-term housing. Rental listings are updated daily. Fraternity and sorority housing provides another option for members of the Greek system.
Within walking distance of campus, the University maintains eight off-campus apartment buildings for full-time undergraduate students. Apartments vary from singles to three-bedroom units, with bedrooms usually shared by two or three students. Not all types of apartment spaces are available to entering students. See http://www.housing.ucla.edu/housing_site/apartments/undergrad.htm. 310-206-7011
Off-campus apartments for married, single-parent, and single graduate students include unfurnished studio, one-, two-, and three-bedroom units, some located within walking distance of campus and others about five miles from campus. Assignment to several of the apartment units is by wait list; students should not wait until they have been accepted to UCLA to apply. Verification of marriage and/or copies of children's birth certificates must accompany applications for married and family housing. See http://www.housing.ucla.edu/housing_site/apartments/index.htm. 310-398-4692
Many of the fraternities and sororities at UCLA own chapter houses. Complete information and membership requirements are provided by Fraternity and Sorority Relations. See http://www.greeklife.ucla.edu/housing.htm. 310-825-6322
The Community Housing Office also has bus schedules, area maps, and neighborhood profiles. A current BruinCard or letter of acceptance is required for service. See http://www.cho.ucla.edu. 310-825-4491
Automated Teller Machines representing several major banks are located in Ackerman Union and near restaurants and shops around campus.
The University Credit Union has an office in West Los Angeles and a branch office in Ackerman Union. See http://www.ucu.org.
The UCLA BruinCard is a mandatory student identification card that is used to electronically confirm student status and eligibility for services. Supportive photo identification, such as a driver's license or passport, is required when the card is issued.
The primary benefit of the BruinCard is convenience. It is a versatile card that serves the following functions: confirmation of student status; I.D. card for faculty, staff, and students; residence hall access and meal card; library card; recreation card; debit card (if activated) for purchases at campus stores as well as restaurants on and off campus; time-management card for departments using the Kronos system; and access to the Santa Monica Big Blue Bus and Culver CityBus systems.
Students with a hold from an office with which they have an outstanding obligation (financial, academic, or administrative) may not receive services until the hold is released by the initiating office. For details on outstanding holds and initiating offices, check URSA at http://www.ursa.ucla.edu.
BruinCard centers are in 123 Kerckhoff Hall, 107 UCLA Wilshire Center, and 150A Sproul Hall. See http://www.bruincard.ucla.edu to check account balance, make deposits, view recent transactions, and report lost or stolen cards. 310-825-2336
The UCLA Career Center, located in the Strathmore Building, offers career planning and employment assistance free to all UCLA students. See http://career.ucla.edu. 310-206-1915
Career Planning and Exploration
Career counselors provide assistance in selecting a major, setting realistic career goals, investigating career options, evaluating graduate and professional school programs, and developing skills to conduct a successful job search. Information on local, national, and international internship opportunities can assist students in exploring different career possibilities, making important professional contacts, and obtaining valuable on-the-job experience. The Career Center Library offers a collection of over 3,000 resources, including career-related books and directories, videos, periodicals, and other materials. In addition, the Career Center offers workshops on a variety of career-related topics; many are repeated several times each term.
Employment Assistance
Students who need extra money to finance their college degree can find a large volume of part-time, temporary, and seasonal employment leads advertised through the Career Center's 24-hour BruinViewTM online listings. Students and recent graduates looking for full-time, entry-level career positions may access hundreds of current professional, managerial, and technical openings in numerous career fields. Seniors and graduate students may participate in campus interviews for positions in corporations, government, not-for-profit organizations, elementary and secondary schools, community colleges, and four-year academic institutions. Annual career fairs and special events offer additional opportunities to meet potential employers.
The Center for Women and Men in the Student Activities Center offers services to all UCLA students, with special focus on gender-related issues and concerns and reentry/nontraditional student services.
The center presents workshops and support groups on topics such as assertiveness training, child care, career and leadership development, healthy relationships, mentorship for women in the sciences, men's issues, returning to school, single parenting, sexual violence prevention and education, and health and wellness. It also offers referrals for medical, legal, career planning, personal counseling, and other services both on and off campus. In addition, rape services consultants (RSCs)--individuals who provide information, support, and resources for members of the UCLA community who have been raped or sexually assaulted--can discuss options and alternatives, help identify and assist in contacting the most appropriate support services, and answer any questions that may arise. See http://www.thecenter.ucla.edu. 310-825-3945
The center is also a designated Sexual Harassment Information Center and campus Harassment Information Center available to all UCLA students.
Tickets for UCLA events are available at the Central Ticket Office (CTO) in the James West Alumni Center. As part of its service, CTO offers students with current BruinCards discount tickets to campus athletic and cultural events and local movies. Students may also purchase tickets to off-campus events through Ticketmaster, as well as student discount tickets for Los Angeles area buses. See http://www.tickets.ucla.edu. 310-825-2101
The Office of the Dean of Students in Murphy Hall helps students, either directly or by referral, with whatever needs they might have. Direct services include general counseling; sending emergency messages to students; and assisting in understanding University policies and procedures, including grievance procedures regarding student records, discrimination, and student debts.
In addition, the office publishes Official Notices in the Daily Bruin at various times during the year. Such notices are important, and all students are held responsible for the information in them.
The Office of the Dean of Students may also administer campus discipline and enforce the standards of citizenship that students are expected to follow at UCLA. Standards involve complying with the policies and regulations governing this campus and being aware that violation of those policies or regulations can result in disciplinary action. Refer to Student Conduct: University Policies in the Appendix for more information. See http://www.deanofstudents.ucla.edu. 310-825-3871
UCLA Early Care and Education operates three child care centers near the University and student housing. Care is provided for children two months to six years old at most centers. Fees depend on the age of the child. A limited number of state grants and partial scholarship subsidies is available for eligible student families. See http://www.childcare.ucla.edu. 310-825-5086
The Early Care and Education Information and Resources Program helps parents make off-campus child care arrangements and coordinates a Choosing Child Care Forum each month. 310-825-8474
The University Parents Nursery School is a multicultural cooperative school for two- to five-year-old children of UCLA students, faculty, and staff. See http://www.bol.ucla.edu/~upns/. 310-397-2735
The University Village Kindergarten Program offers a multicultural, full-day science-based curriculum for five-year-old children of UCLA students, faculty, and staff. It also offers summer enrichment activities. See http://www.childcare.ucla.edu/UVK_Program.asp. 310-915-5827
International Student Services
International student services in Bradley Hall provide support for UCLA's international community, particularly for nonimmigrant students. An orientation program helps international students plan their academic objectives, and programs throughout the year allow them to share viewpoints with American students and the community.
Office of International Students and Scholars
The Office of International Students and Scholars (OISS) assists students with questions about immigration, employment, government regulations, financial aid, academic and administrative procedures, cultural adjustment, and personal matters. OISS is a designated Sexual Harassment Information Center for international students and a Harassment Information Center available to all UCLA students. In addition, OISS provides visa assistance for faculty, researchers, and postdoctoral scholars. See http://www.intl.ucla.edu. 310-825-1681
Dashew International Student Center
The Dashew International Student Center seeks to improve student and community relationships and helps international students with language, housing, and personal concerns. It also sponsors cultural, educational, and social programs. See http://www.internationalcenter.ucla.edu. 310-267-1981
Lesbian Gay Bisexual Transgender Campus Resource Center
The Lesbian Gay Bisexual Transgender (LGBT) Campus Resource Center in the Student Activities Center provides education, information, and advocacy services for the UCLA community. The center offers support groups, educational workshops, and training seminars and maintains a library of books and periodicals. The staff provides confidential assistance and support to students, faculty, and staff who feel they have experienced harassment or discrimination or who wish to connect to the campus LGBT community. See http://www.uclalgbt.org.
Office for Students with Disabilities
The Office for Students with Disabilities (OSD) in Murphy Hall provides academic support services to regularly enrolled students with documented permanent or temporary disabilities in compliance with Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act (ADA) of 1990, and University policies. Services include campus orientation and accessibility, note takers, readers, sign language interpreters, Learning Disabilities Program, registration assistance, test-taking facilitation, special parking assistance, real-time captioning, assistive listening devices, on-campus transportation, adaptive equipment, support groups and workshops, tutorial referral, special materials, housing assistance, referral to the Disabilities and Computing Program, and processing of California Department of Rehabilitation authorizations. There is no fee for any of these services. All contacts and assistance are handled confidentially. See http://www.saonet.ucla.edu/osd/. 310-825-1501, TDD 310-206-6083, fax 310-825-9656
For information on the Disabilities and Computing Program, see Computer Support under Supporting Resources earlier in this section.
The Office of Ombuds Services responds to issues and concerns from students, staff, faculty, and administrators. Acting impartially, ombuds persons may investigate unresolved conflicts or facilitate the resolution of problems for which there are no established guidelines and may also, where possible and when requested by the visitor, assist in resolving an issue through mediation (including sexual harassment cases). The office is in the Strathmore Building. See http://www.saonet.ucla.edu/ombuds/. 310-825-7627
The office is also a designated Sexual Harassment Information Center for students, faculty, and staff, as well as a campus Harassment Information Center available to all UCLA students (see Harassment in the Appendix for more information).
Parking, ridesharing, and other transportation options and services are offered through UCLA Transportation Services. There are several commuting alternatives for students to get to and from campus without driving their cars. Both full-time and part-time riding opportunities are available.
Commuter Assistance-Ridesharing
The Commuter Assistance-Ridesharing (CAR) Office is the best place for information on transportation options. Many students form or join existing UCLA carpools or vanpools. More than 130 vanpools commute to UCLA from nearly 70 Southern California communities. Full- and part-time riding opportunities are available, and registered two- and three-person student carpools are given top priority to receive parking (see below).
These and other commuting options, including an extensive network of public transit, are described in the UCLA Commuter Guide available online or at the CAR office in the Strathmore Building at Strathmore Drive and Westwood Plaza. See http://www.transportation.ucla.edu. 310-794-RIDE
Parking Permits
Due to limited availability, parking at UCLA is offered to students who demonstrate the greatest need. Student parking permits are assigned through a point system that considers class standing, commute distance, previous attendance, employment, dependent children, and professional school obligations. Students are encouraged to apply on time and follow all application and payment guidelines in order to increase their chances of receiving a permit. Permits are not guaranteed.
When assigning parking permits to students, UCLA Parking Services gives the highest priority to carpools. Carpool permits are guaranteed to all qualified two- and three-person student carpool groups that apply on time. Student carpools park in central campus parking areas and share a discounted permit fee. Students interested in forming a carpool who need help finding other students living near them should call the CAR office. All members of a proposed student carpool must apply in person as a group. 310-794-RIDE
Most student permits are assigned for the academic year and can be paid for annually or quarterly. Renewal forms for students paying quarterly are automatically mailed before the Winter and Spring Quarter payment due dates. Students who are not offered a parking assignment during a given term or who wish to change their parking area need to reapply the following quarter.
Student Parking Request forms, along with important quarterly due dates and information on how to apply for a parking permit, are available by phone or in person at Parking Services. Parking request forms can also be downloaded at http://www.parking.ucla.edu/appmain.htm. 310-825-9871
Students with permanent disabilities who have disabled persons' placards or DMV-issued disabled persons' license plates, and students with short-term disabilities, may apply to the Office for Students with Disabilities for parking assignments and on-campus transportation assistance. See http://www.saonet.ucla.edu/osd/. 310-825-1501
Parking permits and access cards to campus lots and structures are not transferable and may be purchased only from UCLA Parking Services. Resale is prohibited and subjects both buyer and seller to disciplinary action.
Campus mail is handled by UCLA Mail, Document, and Distribution Services, which offers full-service document processing and delivery for the campus community. See http://www.maildoc.ucla.edu. 310-794-6371
The United States Postal Service operates two express post offices for the campus, including a branch in Ackerman Union.
Through Student Legal Services in Dodd Hall, currently registered and enrolled students with legal problems or questions about their legal rights can get assistance from attorneys or law students under direct supervision of attorneys. They help students resolve legal problems, including those related to landlord/tenant relations; accident and injury problems; criminal matters; domestic violence and harassment; divorces and other family law matters; automobile purchase, repair, and insurance problems; health care, credit, and financial aid issues; consumer problems; and University-related issues. Assistance is available only by appointment. See http://www.studentlegal.ucla.edu. 310-825-9894